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MAN Service

From local idea to global implementation

An application that facilitates users' access to educational materials related to vehicle maintenance and information on the locations of sales and service points.

In a Nutshell

MAN Service in numbers

4 applications
for markets: Poland, the Far East, Germany, and Russia
12 countries
available in the loyalty program within the application
our D-U-N-S number as an authorized supplier of the Volkswagen Group
Project Scope
  • Mobile Development
  • CMS Development
  • Quality Assurance


MAN Truck & Bus is a company belonging to the TRATON group from the Volkswagen AG family. It specializes in the production of trucks, buses, and vans, as well as combustion engines. In 2021, the company sold over 90,000 vehicles, generating nearly 11 billion euros in revenue.


In 2014, the Polish division of MAN Truck & Bus was looking for a solution that would provide users of its vehicles with access to educational materials related to their operation and information about the location of sales and service points and the services offered.

Norbsoft, with experience in developing mobile applications in the automotive industry, such as the interactive demo of the Peugeot 508 and the sales showroom application for the iPad BMW i3 Electrify Program, was chosen as the partner responsible for implementing the right technology.

After successful deployment in the Polish market, we collaborated with the MAN Truck & Bus headquarters to extend the solution to other markets.

As a result, in 2016 the product was made available in the Russian market, in 2017 in Middle Eastern countries, and ultimately a white label application was created that can be quickly configured and adapted to new countries.


The work on this project at Norbsoft began by conducting workshops and analyzing requirements, especially the need to ensure the solution's functionality without internet access. Following the workshops, we proposed creating native mobile applications for the Android and iOS platforms, which would be content-fed from a CMS prepared by us.

Norbsoft provides services at the highest level.

During the execution of the order, Norbsoft demonstrated diligence and great commitment. Communication was professional, and deadlines were met. We are pleased to recommend Norbsoft Sp. z o.o. as a professional mobile application and backend developer and a trustworthy partner.

Marta Stefańska
MAN Truck & Bus Polska

Independent Modules

The application consists of independent modules that can be enabled depending on the needs of a specific market. To improve the organization of modules, access to individual sections is gained through the side menu.

Some features, such as the ability to add a service rating or favorites, are only available after the user logs in using a dedicated account.

The main screen is a summary of the most important content from the various modules.

Geolocation of Service Points

Users can browse the MAN service points database using a map view to find the nearest location, thanks to geolocation features.

Data is downloaded onto the device and updated periodically, ensuring access to information even in areas where the driver does not have network access. The database can also be searched using filters.

Educational Materials

Educational content is delivered in the form of HTML content presented within an internet browser component embedded directly in the application.

MAN Community Loyalty Program

The Norbsoft mobile application also provides access to Trucker's World by MAN. This is the largest European community of truck drivers, available in 12 countries.

As part of the program, besides access to dedicated events and gatherings, users can receive rewards for using original spare parts and ASO services or for honorary blood donation.

Dedicated CMS

The project also involved the preparation of a dedicated content management system published in the mobile application.

Business administrators could, among other things:

  • Manage information about MAN service points
  • Gain insight into the database of registered users
  • Manage the availability of modules in the application
  • Publish advertising content, including sending push notifications
  • Create and edit educational materials
MAN Service x Norbsoft
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